Frequently Asked Questions

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We expect to open late April 2026, pending arrival and setup of our main playground equipment. We will be open from 9am to 7pm on Monday through Thursday, and from 9am through 9pm Friday through Sunday.  This is subject to holidays, seasonal changes, and for private event bookings.

Pricing is currently available for parties only, which can be booked for May 2026 and later.  Pricing for general entry and play will be released in mid-April.

Activity time in the facility can either be purchased as a 2-hour block, all-day play, or a monthly pass.  At the time of purchase, wrist bands will be provided to guests.  When a 2-hour block is purchased, staff will round the current time up to the nearest 15 minutes, add 2 hours, and write that time with the date on the band.  When that time is reached, guests will be asked to exit the play area(s) and either depart the facility or purchase additional time.  All day play bands will not have time annotated.  Monthly pass guests will get a special tag.  Guests may be asked to show their wrist band to staff at any time.  Guests may exit and re-enter the facility during that time as long as they keep their band.

Parents/guardians will be charged a small fee when accompanying their minor children since they are utilizing a portion of the facility's maximum occupancy.   Adults not accompanying a minor child may be charged a higher rate. 

Parents/guardians are welcome to accompany their minor children at any time in the facility, but are expected to adhere to posted rules and exercise good judgement while using facility equipment.  Much, but not all, of the equipment is designed for children.  Royal Kids may hold adults liable for intentional or accidental damage to facility equipment if improperly utilized.

No, we do not charge for infants under 1 year old or who are not crawling.

A parent/guardian must be present anytime a minor child under the age of 14 is in the facility.  Royal Kids understands there may be brief periods of time where you may not have direct contact or line-of-sight to your child while they are engaging in activities.  At no time does Royal Kids, or the staff, assume parental or guardian responsibility for any children under the age of 18.

Outside drinks are welcome so long as they are in containers that can be closed/sealed to prevent spills, but cannot be brought into the play areas.  Outside food is not allowed for general play.  Outside food and drink is allowed in designated areas for parties and private bookings.  Alcohol is not allowed at any time.

While participating in activities, no shoes will be allowed and grip socks (with rubber or silicone pads on the bottom) must be worn to prevent injury.  You are welcome to bring your own, but if you do not have them grip socks will be available for a small fee.  As a children's playcenter, Royal Kids respectfully asks all guests to refrain from wearing obscene or explicit clothing.

Yes, we offer two different party packages depending on the number of guests.  Parties can be booked on this site, by email, by phone, or in person.  A non-refundable deposit is required.  If a party package does not meet your needs, please don't hesitate to email, call, or visit in person so we can assist you better.

We pride ourselves in going above and beyond in our party packages to ensure exceptional value for a fun event for all guests... this means a party package includes:

1. Two hours of playtime for the guest(s) of honor and specified number of other guests
2. Entry for the parents/guardians of the guest(s) of honor
3. One hour of time for the party in a private room.  This time may include food, drinks, cake, gifts, photos, etc.  There is additional seating for other parents/guardians.
4. A throne for the guest(s) of honor with optional props (ex. crown, trident) for photos
5. Staff will help set up any table decorations, balloons, and coordinate the sequence of events
6. Gifts from Royal Kids to the guest(s) of honor.  This will vary by party package, available stock, and personal preference but may include things like shirts, crafts, and tumblers.
7. Staff will clean up at the end of the party
8. Discounted merchandise from the time of the booking until the day of the party

Yes, our entire facility may be booked for a private event. The facility will be closed to the public, and the booking must be for a minimum of two hours.  A non-refundable deposit is required.  Please call, email, or visit in person for pricing and details.

Yes, a waiver is required before participating in activities.  Each waiver must be signed by a parent/guardian aged 18 or over, and each waiver can include up to four minor children.  A sample copy of the waiver can be found on this site.  If a guest refuses to sign a waiver, or is found to intentionally provide false information, they will not be permitted to participate in activities.

Yes, we have two restrooms.  Both restrooms have a changing table, are ADA compliant, and can lock from the inside while occupied.  We also have a separate mother's room which can be used for privately feeding or pumping.